Cancellation & Refund Policy — HomoeoIndia.com
Last Updated: 02/12/2023
Thank you for choosing HomoeoIndia.com.
This Cancellation & Refund Policy applies to all digital products and services including Test Series, MCQ Courses, and Study Materials.
1. No Cancellation for Digital Products
All our products are digital and access is delivered instantly.
Therefore:
❌ No order cancellation
❌ No purchase reversal
❌ No withdrawal after payment
Once access is granted, the sale becomes final.
2. Refund Policy (Strict but Fair)
Refunds are NOT offered after successful activation of digital content.
Refund is possible only in the following exceptional cases:
a) Duplicate Payment
If you accidentally pay twice, the extra payment will be refunded after verification.
b) Payment Success but Access Not Activated
If payment is successful but:
Your test series or course is not unlocked
And our team cannot activate your access within 24–48 hours
c) Failed / Pending / Timeout Transactions
If the amount is deducted but:
Payment status shows failed
Order not created
Transaction pending
Refund is usually processed automatically by Razorpay or your bank.
3. Refund Processing Time
If your refund request is approved:
Refund is processed via Razorpay
Money is returned to the same payment method
Time required: 7–10 working days depending on bank
We cannot control bank processing delays.
4. Non-Refundable Situations
Refund will NOT be provided for:
❌ Change of mind
❌ Purchased wrong course
❌ Forgot to apply coupon
❌ Entered wrong email/phone
❌ “Content not as expected”
❌ Started using the course/test series
❌ Slow internet or device issues
❌ Personal dissatisfaction
❌ Account misuse or sharing
5. How to Request a Refund
If you are eligible as per this policy, you can contact us through Email or WhatsApp.
📧 Email Support
📱 WhatsApp Support
+91 84292 06664
Please include the following details:
Full Name
Registered Email / Phone Number
Razorpay Payment ID / Order ID
Payment screenshot
Reason for refund request
Our support team will respond within 24–48 hours.
6. Contact Details
For payment, access, or purchase-related issues:
📧 Email: hello@homoeoindia.com
📱 WhatsApp: +91 84292 06664
🌐 Website: https://www.homoeoindia.com
7. Updates to This Policy
HomoeoIndia reserves the right to update or modify this policy anytime.
Changes take effect immediately upon posting on this page.
