Privacy Policy — HomoeoIndia.com

Last Updated: 02/12/2023

HomoeoIndia (“we”, “our”, “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our Website, App, Test Series, Courses, and other services (“Services”).

By accessing HomoeoIndia.com, you agree to the practices described in this policy.


1. Information We Collect

a. Personal Information

When you create an account, purchase a course, or contact support, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Password (encrypted)

  • Address (if provided voluntarily)

b. Payment Information

When you make a purchase on our website, the payment is processed securely via Razorpay Payment Gateway.

We may receive the following payment-related details from Razorpay:

  • Payment ID / Order ID

  • Transaction status

  • Mode of payment

  • Amount paid

  • Razorpay-generated payment details

Note:
We DO NOT store or collect your card number, CVV, expiry date, UPI PIN, or banking credentials.
All such sensitive financial information is handled directly by Razorpay using industry-standard security protocols.

c. Automatically Collected Data

We use cookies, analytics, and log files to collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website


2. How We Use Your Information

We use your data for:

  • Creating and managing your account

  • Providing access to test series, courses, and purchased content

  • Sending notifications, updates, reminders, and support messages
    -Processing your payments securely through Razorpay

  • Improving user experience and platform performance

  • Fraud prevention and security monitoring

  • Customer support and issue resolution


3. How Razorpay Uses Your Data

Since we use Razorpay for collecting payments, you agree to Razorpay’s own policies.

You can view Razorpay’s Privacy Policy here:
https://razorpay.com/privacy/

Razorpay may collect:

  • Card/UPI/Bank details

  • Payment authentication information

  • Device data & browser metadata

  • Fraud detection signals

This data is used to:

  • Process payments

  • Prevent fraud

  • Provide smooth transactions

HomoeoIndia does not control Razorpay’s independent data practices.


4. Sharing of Information

We do NOT sell, trade, or rent your personal data.

We may share your information ONLY with:

  1. Razorpay Payment Gateway (for processing your payments)

  2. Service Providers such as hosting, analytics tools, and SMS/email services

  3. Authorities, only when required by law or legal process

All partners follow strict confidentiality and data protection rules.


5. Cookies & Tracking Technologies

We use cookies to:

  • Enable login and user sessions

  • Improve overall performance

  • Track analytics and user interactions

  • Personalize the website experience

You may disable cookies, but certain features may not function properly.


6. Data Security

We take strong security measures to protect your information:

  • SSL encryption (HTTPS)

  • Secure servers and firewalls

  • Limited access controls

  • Encrypted passwords

  • Regular security audits

However, no system is 100% secure.
You use the platform at your own risk.


7. Data Retention

We retain your information:

  • As long as your account remains active

  • As required for legal, tax, and business purposes

  • As needed for payment reconciliation and dispute resolution

You may request deletion of your account anytime.


8. Your Rights

You have the right to:

  • Access your personal data

  • Correct incorrect information

  • Request deletion of your data

  • Request account closure

  • Opt-out of marketing communications

Just contact our support team.


9. Children’s Privacy

Our platform is not intended for children under 13 years of age.
We do not knowingly collect information from children.


10. Third-Party Links

HomoeoIndia may contain links to external websites.
We are not responsible for their privacy practices, security, or content.


11. Changes to This Privacy Policy

We may update this policy occasionally.
The latest version will always be available on this page with an updated “Last Updated” date.


12. Contact Us

For questions, complaints, or data requests, contact:

📧 Email: hello@homoeoindia.com
📞 WhatsApp: +91 84292 06664
🌐 Website: https://www.homoeoindia.com